CUSTOMER PRIVACY NOTICE
of
Solasta Innovation (Capital) Limited
This privacy notice outlines what to expect from us regarding your personal information.
What Information We Collect, Use, and Why
We collect and use the following information to respond to enquiries submitted through the Solasta Innovation (Capital) Ltd website enquiry form:
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Names and contact details
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IP addresses
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Website and app user journey information
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Records of consent, where appropriate
Lawful Bases
Our lawful basis for collecting and using personal information to respond to inquiries submitted through the Solasta Innovation (Capital) Ltd website enquiry form is legitimate interest. By submitting your Name and Email address via our online enquiry form, you have requested that Solasta Innovation (Capital) Limited contact you.
Where We Get Personal Information From
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Directly from individuals
How Long We Keep Information
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We retain personal information for 1 year.
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Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact sarah@solasta-innovation.com.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us by contacting sarah@solasta-innovation.com.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: 30 July 2024